Healthcare Connect · Powered by Viiision
Built for the moment a patient
actually needs an answer.
A mobile-first patient access experience that helps people find answers, understand care options, and take the next step faster — without downloading an app or digging through disconnected pages.
Welcome
What do you
need today?
Pick a path. We'll take you straight to the next step — no app, no portal login.
In a hurry
Request an
appointment now
Find a location
Nearest clinic or campus
Choose a department
Primary, OB/GYN, Imaging
Prepare for my visit
Forms, parking, what to bring
Find care resources
Education & support
Request an appointment
Call, text, or online
Patient tools
Records, billing, portal
Did you know
Same-day visits are available at three of our locations today.
Memorial — Westside
OPEN NOW1402 Westside Ave, Suite 200
Closes at 6:00 PM · Walk-ins welcome
Hours this week
Services here
Providers at this location
Dr. Alicia Soto
Primary Care
Dr. Marcus Reid
OB/GYN
Jen Kim, FNP
Pediatrics
Dr. Devon Park
Imaging
Department
Women's Health
Care across every stage — annual visits, pregnancy, menopause, and the specialty support in between.
What we help with
What to expect
First visits run 45 minutes. Bring ID, insurance, and a short list of any questions.
Ready for the next step?
Request an appointment or text the care team directly.
Patients aren't looking for more information.
They're looking for the right next step.
Most healthcare organizations already have the content patients need. The problem is where it lives, how quickly people can find it, and whether it helps them act in the moment.
Information is scattered
Patients are sent between websites, portals, PDFs, phone trees, emails, printed materials, and staff explanations.
Small friction becomes real delay
When people are unsure what to do next, they hesitate, call, abandon the task, or show up unprepared.
Teams can't see what's working
Traditional web pages and printed materials rarely show what patients needed, where they got stuck, or what they did next.
The patient experience is no longer happening in one place.
A patient may start with a text reminder, scan a sign in the lobby, tap a link from a care team, search from home, or ask a family member for help. Every one of those moments can either reduce stress — or create more confusion.
MOMENT 01
Before the visit
Prepare · schedule · directions
MOMENT 02
At check-in
Forms · parking · department info
MOMENT 03
In the waiting room
Education · services · care options
MOMENT 04
During care decisions
Condition-specific resources
MOMENT 05
After discharge
Next steps · referrals · follow-up
MOMENT 06
Between visits
Reminders · support · community resources
One access point.
Many patient paths.
Healthcare Connect uses one QR code, smart link, or digital entry point to guide different audiences to the information that fits their situation.
Patient-specific pathways
Route by location, department, service line, condition, visit type, or need.
No app download
People access the experience instantly from a QR code or link.
Multilingual by design
Content delivered in the language that makes it easier to understand and act on.
Dynamic content updates
Change information without reprinting materials or rebuilding static pages.
Action-first layout
Call, schedule, find a location, prepare for a visit, request information.
Analytics that show intent
See what people scan, tap, and explore — better visibility into what patients actually need.
Designed for the moments healthcare teams already manage every day.
Clinics & medical groups
Help patients find providers, services, visit prep, forms, and appointment options.
Hospitals & health systems
Support navigation, department education, discharge information, and service-line awareness.
Women's health
Guide patients through OB/GYN services, annual care, pregnancy, menopause, and follow-up.
Urgent care
Reduce uncertainty around wait times, what to bring, services offered, insurance, and next steps.
Behavioral health
Private, easy-to-access resources, support pathways, crisis information, and appointment guidance.
Community health & outreach
Connect patients to local resources, education, screenings, events, and support services.
Specialty care
Help patients understand conditions, prepare for procedures, meet providers, and follow care instructions.
Staff & provider support
A consistent place to send patients instead of repeating, re-explaining, or hunting down links.
Helps the entire organization communicate with less friction.
For patients
Clearer answers, fewer dead ends, and a simpler way to know what to do next.
For providers
Less repetitive explanation. A better way to direct patients to trusted information.
For operations
Fewer avoidable calls, better preparation, clearer routing, easier updates.
For marketing
A measurable way to connect campaigns, signage, and patient education to real behavior.
For leadership
Insight into patient intent, access barriers, and engagement across locations.
Not another website. Not another portal.
The layer between interest and action.
Most healthcare information exists somewhere. Healthcare Connect makes it easier to reach, easier to understand, and easier to act on in the moments that matter.
Traditional experience
- —Static web pages
- —Printed handouts
- —Disconnected links
- —Hard-to-update materials
- —Limited behavior insight
- —One-size-fits-all information
- —Patients have to search
Healthcare Connect
- ✓Mobile-first access
- ✓Dynamic QR & smart links
- ✓Audience-specific pathways
- ✓Real-time content updates
- ✓Action-focused layouts
- ✓Multilingual content delivery
- ✓Behavioral analytics
- ✓Patients are guided
When patients interact,
healthcare teams learn.
Understand what people are looking for, which services get attention, where engagement happens, and what actions patients take next.
Scan behavior
Where and when people access information.
Content interest
Which services, departments, or topics patients explore.
Action tracking
What people tap next: call, schedule, directions, forms.
Location insight
Compare engagement across clinics or campaigns.
Better decisions
Real interaction data to improve communication.
Before: patients search.
After: patients move.
Before
A patient sees a sign, gets a paper, or lands on a large website. They scroll, search, call, ask again — or give up.
After
A patient scans, chooses their need, sees the right path, and takes the next step.
The experience feels smaller, faster, and more useful — because it's built around the moment, not the menu.
Six moments. One connected experience.
A real walkthrough of how Healthcare Connect guides a patient from first scan to next step.
Marcus Reid, MD
Obstetrics & Gynecology
Women's Health · 12 yrs experience
"Care should feel like a conversation, not a checklist."
Scheduling
Next available
◷ Thursday · 9:40 AM
New patient wait: 2–3 weeks
When to see Dr. Reid
- ✓Annual well-woman exams
- ✓Prenatal & obstetric care
- ✓Birth control & hormone therapy
- ✓Menopause & midlife care
What to Expect
A quick read so you walk in prepared, not guessing.
When to arrive
10 min early
Bring
ID + insurance
Forms
Pre-fill online
Parking
Lot B · free
Before your visit
Note what's been on your mind
Symptoms, questions, anything you've read — we'll talk through it.
List current medications
Including supplements and anything started recently.
Have insurance info ready
Card photo works. We can verify on the spot.
Arrive 10 minutes early
Time to check in and settle in.
Have a question before the visit?
Care resources
Support that goes home with you.
Trusted education, community support, and the next step — all in one place.
Trusted education
Understanding your diagnosis
Plain-language guides reviewed by our care team
After your procedure
What's normal, what to watch for, when to call
Medication guide
How and when to take, side effects, refills
Local support
Support groups
Weekly · in-person & virtual
Transportation help
Rides to & from care
Financial assistance
Eligibility in 3 minutes
Community programs
Screenings & events
Need to talk to someone?
Our care navigators are available Monday–Friday, 7am–7pm.
Built to support what healthcare teams already have.
Healthcare Connect doesn't replace your website, portal, EMR, scheduling system, or patient communication tools. It gives patients a simpler front door to the information and actions they need most.
Works with existing materials
Use QR codes on signs, handouts, discharge packets, appointment reminders, and printed collateral.
Supports existing systems
Link to portals, forms, scheduling tools, maps, phone numbers, education pages, and approved resources.
Easy to update
Change content as services, locations, hours, providers, or instructions change.
Scales by department
Start with one location, service line, or patient journey — then expand.
Make healthcare easier to navigate before the patient ever has to ask.
Healthcare Connect helps organizations turn scattered information into clear, mobile-first patient pathways — built for the real moments when people need answers.
Powered by Viiision — mobile-first connection experiences for complex information environments.